Terms and conditions

Cancellation/refunds

Naturopath Kelli has 24 hour cancellation policy. If 24 hour notice is not provided or in case of no show the client is charged 100% of the consultation fee. Rescheduling more than 24h prior to the consultation is without extra cost. For rescheduling contact 0423 542 532 or info@NaturopathKelli.com.au. All additional costs incurred by Naturopath Kelli to retrieve moneys owing, which may include legal or debit collector fees, will be clients expense. No refunds will be given for change of mind or unmet expectations for any products or services. By accepting you agree to these terms.

 

General Conditions 

These services are available for Australian clients. Due to the legal regulations I am not able to provide my service to United States of America. I reserve the right to refuse service to anyone for any reason at any time.

 

Age Requirements

Online purchases for consultations and testing are for the purchase of those over the age of 18 years.  If you are under the age of 18 years it is assumed, that you have sough permission from your legal guardian to make the purchase and consent has been given for any minors to use this site and also make purchases.  Online consultations with those under 18 years of age will not take place without the consent of a guardian.

 

Internet Connections

Client understands that a strong internet connection is required by the client for an effective consultation. Should connectivity issues become a problem, phone consultation may be accepted as a suitable alternative until the client can access a sufficient internet connection. It is the clients responsibility to rectify the internet connectivity issues and no claims are made toward Naturopath Kelli if the poor internet connectivity is affecting the consultation process/outcome.